The problems encountered by middle managers rarely stem from a shortfall in technical or professional expertise but rather from a shortcoming in the soft skills arena with their personal, social, communication and self-management behaviors. Effective communication and the ability to make strategic, tactical and operational decisions that positively affect both your team and the organization is a vital element of being a great middle manager. Our coaching helps middle managers improve their professional capabilities, including:
- Taking on a leadership role
- Handling the challenges of managing and motivating employees
- Developing and maintaining high performance talent and teams
- Creating goals and timelines
- Delegating responsibility and holding people accountable
- Navigating the political landscape
- Dealing with conflict
- Collaborating with peers
- Managing up and down the organization successfully
- Time management
- Branding yourself in and out of the company
- Setting yourself up for success
The coaching packages described below range from one day to six months and all include the following components:
- Discussion with client to go over priorities, desired outcomes, monitoring, and internal support for reaching goals.
- Pre-coaching self-assessment using the Klaus communication and leadership questionnaire.
- Feedback from supervisor(s), hiring party, colleagues, and/or direct reports regarding desired results for the client.
- Study of company’s performance reviews or other assessment tools (if applicable).
- A synopsis incorporating a coaching plan, homework, and behavioral prompts.
- Follow-up phone calls to debrief/discuss synopsis and check up on client’s progress.
- Check-ins with supervisor(s) or hiring party regarding client’s progress.
- Summary of coaching work and assessment of future needs.
- A webcam can be used upon request as part of any coaching package.
The JUMP-START PACKAGE
Includes:
- Initial in-person coaching session (two half-days or one full-day).
- Follow-up in person half-day session within three months of the initial coaching session (only if the initial coaching session was a half-day meeting).
- One hour follow-up session by phone/email within three months after completing the coaching.
The on-going support THREE-MONTH PACKAGE
Can be used alone or as a continuation of the Jump Start Package.
Includes:
- Three in-person, half-day coaching sessions.
- Twelve hours of email/phone coaching - approximately four hours per month (typically scheduled in three consecutive months).
- Updated synopsis with revised coaching plan, homework, and behavioral prompts.
- One hour follow-up coaching session by phone/email (scheduled within three months after the completion of the package).
The on-going support SIX-MONTH PACKAGE
Can be used alone or as a continuation of any of our other packages.
Includes:
- Initial in-person coaching session during which goals are identified and prioritized (two half-day sessions or one full-day meeting).
- Additional check-in with supervisor(s) to clarify outcomes, monitoring, and internal support for reaching goals.
- Twenty-four hours of email/phone sessions - approximately four hours per month (typically scheduled in six consecutive months).
- In-person session at the three-month mark, scheduled in two half-day sessions or one full-day meeting.
- In-person session at end of the six-month period, scheduled in two half-day sessions or one full-day meeting.
- Updated synopsis with revised coaching plan, homework, and behavioral prompts.
- Two hours of follow-up coaching by phone/email (scheduled within three months after the completion of the package).
