The Right Way to Run an IPO Road Show

I’m passing along this article that I wrote for Harvard Business Review, because while I know most of you won’t ever face a crowd of skeptical IPO investors, the very same communication Do’s and Don’ts apply when you’re doing a IPO Road Show, pitching a new client, talking with your colleagues (not to mention your boss or her […]

CEOs: Read This Before You Open Your Mouth

I like to call it “tuning into Radio Station WIFT (What’s In it For Them?).” Unfortunately, many CEOs seem to get poor reception on this station, especially when it comes to giving town hall state-of-the-union talks to their employees. After seeing too many CEOs botch this wonderful opportunity to build rapport with clear and inspiring […]

Being “Authentic” Doesn’t Give One License To Be An Ass

Is there anyone who hasn’t read Walter Isaacson’s biography of Steve Jobs?  It doesn’t seem like it. While admiring Jobs’ brilliance and the products he created, what struck me was this:  the guy who told us to “Think Different,” who strived for perfectionism, scrutinizing his products along with everyone around him, never really turned his […]