Speak Up—But Don’t “Tic” Off Your Audience

Sometimes I feel like a one-woman vigilante on a mission to rid the world—or at the very least the workplace—of vocal tics. No doubt you’ve heard a few of these within your office walls. Let’s start with “Upward Inflection,” originated and perfected by California Valley girls in the 70’s who managed to take a declarative […]

Recommended Reading: “The Secret Ingredient of Success” and “Maybe Management Isn’t Your Style”

A mid-winter shout out about two articles I thought you would enjoy reading. The first  is  “The Secret Ingredient of Success,” by Camille Sweeney and Josh Gosfield; a wonderful glimpse into the power of shifting one’s strongly held beliefs to attain greater success.  The other article is mine, which some of you may have already seen in […]

The Right Way to Run an IPO Road Show

I’m passing along this article that I wrote for Harvard Business Review, because while I know most of you won’t ever face a crowd of skeptical IPO investors, the very same communication Do’s and Don’ts apply when you’re doing a IPO Road Show, pitching a new client, talking with your colleagues (not to mention your boss or her […]

CEOs: Read This Before You Open Your Mouth

I like to call it “tuning into Radio Station WIFT (What’s In it For Them?).” Unfortunately, many CEOs seem to get poor reception on this station, especially when it comes to giving town hall state-of-the-union talks to their employees. After seeing too many CEOs botch this wonderful opportunity to build rapport with clear and inspiring […]

Being “Authentic” Doesn’t Give One License To Be An Ass

Is there anyone who hasn’t read Walter Isaacson’s biography of Steve Jobs?  It doesn’t seem like it. While admiring Jobs’ brilliance and the products he created, what struck me was this:  the guy who told us to “Think Different,” who strived for perfectionism, scrutinizing his products along with everyone around him, never really turned his […]