Peggy helps professionals "Survive the Slowdown"

Likable Dale Kloefkorn is an affable, gracious family man who has a free spirit and sported a rock 'n' roll hairstyle. But after nine years as a data analyst he was laid off. "Nightline" arranged for him to meet with straight-talking super coach Peggy Klaus, who wrote "The Hard Truth About Soft Skills." Kloefkorn was in for some tough love when he spent a four hour session with Klaus, which Nighline taped.